Frequently asked questions
Here are the questions clients ask us most. We update this marketing agency FAQ whenever a new question comes up. So if yours isn’t here, just ask on your free strategy session.
The short version of our marketing agency FAQ
Most projects cost $10,000 to $50,000, and a film or a site usually takes six to ten weeks. Also, you get a fixed price and a delivery date in writing. If we miss it, you get 10% off that project.
Not sure where to start? If so, take the scorecard below first.
Where is your growth leaking? Take the 2-minute scorecard
The fastest answer to “where should we start?” Answer 12 yes-or-no questions. You get a score out of 100, then your three biggest leaks by email.
Switched off means “no” or “not sure”. Be honest, nobody sees this but you.
- Answer the questions, then you'll see them here.
Book my free session now ↗
Marketing agency FAQ: working with us
Who does our marketing agency work with?+
We focus on clinics, law firms, real estate, ecommerce, B2B companies, nonprofits and attraction suppliers worldwide, as well as NGOs and international organizations. However, we take on other projects when we're a good fit.
How do you handle time zones?+
We’re based in Dakar, and our hours overlap with both Europe and North America. Also, you get one project lead, a shared board and a weekly update.
Will our team have to do a lot of work?+
No, we write the copy, produce the visuals and handle the tech. So your team mainly reviews and approves.
Marketing agency FAQ: cost and payment
How much does a project cost?+
Films start at $5,000 and websites at $6,500. Most projects land between $10,000 and $50,000. See our pricing.
How do payments work?+
We take a deposit to start, then milestone payments. Also, we invoice in USD, CAD, GBP, EUR or XOF.
What's the free strategy session?+
Thirty minutes with our team, valued at $500. We study your brand and three competitors first, then show you a plan. But we only hold four a month.
Marketing agency FAQ: results and risk
What is a lead-capture tool?+
It's a free calculator or scorecard on your site. Visitors enter their numbers, then get a report by email. So you collect warm leads instead of cold visitors.
What if you miss the delivery date?+
Then you get 10% off that project. We put the date in writing before we start.
Can we update the site ourselves?+
Yes, we build on WordPress or Shopify, then train your team. So small edits never need a ticket.
Do you film outside Senegal?+
Yes. With our video partner Makhfou.com, the team has filmed in 12 countries, so we can shoot wherever your story is.
Will our site show up on Google and ChatGPT?+
We set up every site for Google and AI search from day one. For background, read how Google Search works.
Still have a question for our marketing agency?
If this marketing agency FAQ didn’t answer it, book your free strategy session. After all, every good question makes our FAQ better.
That’s $500 of value, free. Each session takes real prep, so we hold four a month. If this month is full, we’ll offer you the first slot next month.
We put your delivery date in writing. If we miss it, you get 10% off that project.
Four sessions a month. When they’re gone, the next opening is next month.
Ask it on a call
Thirty minutes, free, with real answers about your growth. We hold four sessions a month.
P.S. Not ready for a call? Take the 2-minute Growth Leak Scorecard first.
