Frequently asked questions
Here are the questions clients ask us most. We update this web design agency FAQ whenever a new question comes up. So if yours isn’t here, just ask on your free strategy session.
The short version of our web design agency FAQ
Most sites cost $10,000 to $20,000 and launch in six to ten weeks. Also, you get a fixed price and a launch date in writing. If we miss it, your first three months of care are free.
Not sure your site needs a rebuild at all? If so, take the scorecard below first.
Is your website leaking clients? Take the 2-minute scorecard
The fastest answer to “do I need a new website?” Answer 12 yes-or-no questions. You get a score out of 100, then your three biggest leaks by email.
Switched off means “no” or “not sure”. Be honest, nobody sees this but you.
- Answer the questions, then you'll see them here.
Book my free session now ↗
Web design agency FAQ: working with us
Who does our web design agency work with?+
We focus on clinics, law firms, real estate, ecommerce, B2B companies, nonprofits and attraction suppliers in the US, Canada, the UK and Europe. However, we take on other projects when we're a good fit.
How do you handle time zones?+
Our hours overlap with both Europe and North America. Also, you get one project lead, a shared board and a weekly update.
Will our team have to do a lot of work?+
No, we write the copy, produce the visuals and handle the tech. So your team mainly reviews and approves.
Web design agency FAQ: cost and payment
How much does a website cost?+
Most of our websites cost between $10,000 and $20,000. But smaller sites start at $6,500. See our website packages.
How do payments work?+
We take a deposit to start, then milestone payments. Also, we invoice in USD, CAD, GBP or EUR.
What's the free strategy session?+
Thirty minutes with our team, valued at $500. We study your site and three competitors first, then show you a plan. But we only hold four a month.
Web design agency FAQ: results and risk
What is a lead-capture tool?+
It's a free calculator or scorecard on your site. Visitors enter their numbers, then get a report by email. So you collect warm leads instead of cold visitors.
What if you miss the launch date?+
Then your first three months of care are free. We put the date in writing before we start.
Can we update the site ourselves?+
Yes, we build on WordPress or Shopify, then train your team. So small edits never need a ticket.
Can you add scroll animations?+
Yes, our Signature and Flagship packages include cinematic scroll films made for your industry.
Will our site show up on Google and ChatGPT?+
We set up every site for Google and AI search from day one. For background, read how Google Search works.
Still have a question for our web design agency?
If this web design agency FAQ didn’t answer it, book your free strategy session. After all, every good question makes our FAQ better.
So that’s $500 of value, and you pay nothing. However, each session takes real prep, so we only hold four a month.
If your new site isn't live by the date we agree on, your first three months of care are free.
Four sessions a month. When they’re gone, the next opening is next month.
Ask it on a call
Thirty minutes, free, with real answers about your site. But we only hold four sessions a month.
P.S. Not ready for a call? Take the 2-minute Website Leak Scorecard first.
